1. Introduction
This Privacy Policy explains how DigitalCrests (“we,” “our,” or “us”) collects, uses, stores, processes, and protects personal and non-personal information when you visit our website, engage with our content, or use our services. We are committed to safeguarding your privacy and handling your data responsibly and transparently.
By accessing or using our website or services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our website and services.
This Privacy Policy applies to all users, visitors, clients, and partners, and should be read in conjunction with our Terms and Conditions.
2. Information We Collect
We collect information to provide and improve our services, communicate effectively, and ensure a secure user experience. The types of information we collect may include:
- Personal Information: This includes information such as your name, email address, phone number, company name, job title, or any other details you voluntarily submit through contact forms, newsletter subscriptions, service inquiries, or direct communication with us.
- Non-Personal Information: This includes technical and usage data such as IP address, browser type, operating system, device information, referral URLs, pages visited, time spent on the site, clicks, and interaction patterns collected automatically through cookies, analytics tools, and similar technologies.
We do not intentionally collect sensitive personal data unless explicitly required for a specific service and provided voluntarily by you. Information collected helps us enhance functionality, personalize content, and maintain operational and security standards.
3. How We Use Your Information
The information we collect is used strictly for legitimate business purposes, including but not limited to:
- Providing, operating, maintaining, and improving our website and services;
- Responding to inquiries, requests, consultations, or customer support needs;
- Sending newsletters, service updates, marketing communications, or promotional content, where permitted by law and with your consent;
- Analyzing usage patterns, performance metrics, and trends to enhance user experience and service effectiveness;
- Detecting, preventing, and addressing security threats, fraud, or technical issues;
- Complying with applicable legal, regulatory, or contractual obligations.
We do not sell or rent your personal information to third parties. Any data sharing is limited to trusted service providers or legal requirements, and only to the extent necessary to fulfill the purposes outlined in this policy.
4. Sharing and Disclosure
We do not sell, rent, trade, or otherwise commercially exploit your personal information. Your data is shared only when necessary to operate our website, deliver services, or comply with legal obligations.
We may share information with trusted third-party service providers, contractors, or partners who assist us with website hosting, analytics, marketing platforms, customer communication, or technical support. These third parties are contractually required to maintain strict confidentiality, implement appropriate security measures, and use the information solely for the purposes defined by DigitalCrests.
We may also disclose personal information if required by law, regulation, court order, or governmental request, or when we believe disclosure is necessary to protect our rights, investigate potential violations, prevent fraud or security threats, or ensure the safety of our users and operations.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to improve website performance, enhance user experience, remember user preferences, and analyze traffic and interaction patterns. These technologies help us understand how visitors interact with our website and allow us to optimize content and features.
You may control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may impact the availability or functionality of some features of the website and may limit your overall user experience.
6. Data Security
We implement reasonable and appropriate technical, administrative, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures may include secure servers, encryption, access controls, and regular security reviews.
While we take data protection seriously and continuously work to strengthen our security practices, no method of transmission over the internet or electronic storage is completely secure. As a result, we cannot guarantee absolute security and cannot be held responsible for unauthorized access beyond our reasonable control.
7. Third-Party Links
Our website may contain links to third-party websites, tools, or services that are not owned or controlled by DigitalCrests. These links are provided for convenience and informational purposes only.
We do not control, endorse, or assume responsibility for the content, privacy practices, security measures, or policies of any third-party websites. We encourage you to review the privacy policies and terms of use of any external sites you visit, as your interactions with those sites are governed by their own policies.
8. Your Rights
You have the right to request access to the personal information we hold about you, as well as request corrections or updates if any information is inaccurate or incomplete. You may also request the deletion of your personal data, subject to legal, contractual, or operational requirements.
You have the right to withdraw consent for marketing communications at any time by using the unsubscribe options provided in our emails or by contacting us directly. Exercising these rights will not affect your ability to use the website, except where certain data is required to deliver specific services.
Requests related to data access, correction, or deletion can be submitted using the contact information provided below. We may require identity verification before processing requests to ensure the security of your information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, regulatory obligations, industry standards, or our data handling practices. Any modifications will be effective immediately upon posting on this page.
The updated version will be indicated by a revised “Last Updated” date. Your continued use of the website or services after changes are published constitutes acknowledgment and acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed.
10. Contact Information
If you have questions or concerns regarding this Privacy Policy, please contact us:
2533 Harter Street, New Lebanon, OH 45345
Email: info@digitalcrests.com
11. Acceptance
By accessing or using the website, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree, please refrain from using our services.